

Why Bother?
Why and How to Assess Your Continuous-Improvement Culture
Many organisations invest heavily in continuous improvement but have no reliable way of knowing whether the culture is truly taking hold. Why Bother? makes the case for an internal assessment program that periodically measures the maturity of a transformation journey, and explains how to design and implement one.
Paperback ISBN · 978-1-032-02829-3
Proceeds support
Black Dog Institute (all royalties support its work on mental illness and suicide prevention)
About the book.
Centred on defining and assessing ideal behaviours, the book covers how behaviours form, how to use key behavioural indicators (KBIs), and how to answer the objections that often arise when assessment is proposed, illustrated with real case studies. It received the Shingo Publication Award.
Recognition
- Shingo Publication Award
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About the book